Overwatch head honcho Jeff Kaplan is among the most most open and approachable figures operating in the gaming industry today. Kaplan spends an excellent chunk of his time interacting with Overwatch fans on the Blizzard Forums, Twitter, and thru video updates, but even he admits handling demanding gamers might be a difficult and intimidating experience.
Recently, Overwatch fans have noted a decline in developer step to threads and questions about the Blizzard Forums, having a disgruntled few su...